Tag Archives: Lord & Taylor

MA AG Announces Settlement with Lord & Taylor Resolving Complaints of Racial Profiling in Retailer’s Shoplifting Prevention Program

On November 13, 2018, Massachusetts Attorney General Maura Healey announced a $100,000 settlement with Lord & Taylor LLC (“Lord & Taylor”) to resolve allegations that the clothing retailer’s shoplifting prevention program disproportionately targeted black and Hispanic customers. Lord & Taylor also agreed to hire an expert to review its shoplifting policies and help create safeguards against implicit bias. In addition, the company’s employees will receive yearly anti-bias training,… More