Attorneys general from eight states, including Massachusetts and New York, and the District of Columbia, announced in December that six major retailers—Aeropostale, Carter’s, David’s Tea, Disney, PacSun, and Zumiez—have agreed to stop scheduling employees for on-call shifts. The retailers agreed to end the practice after receiving letters from the AGs last April that sought information about the companies’ utilization of on-call shifts and expressed concern about the negative effects the practice has on employees. Following discussions with the AGs’ offices, all of the retailers that reported using on-call shifts agreed to substitute alternative staffing methods, and four additionally agreed to provide employees with their schedules at least one week in advance of the start of the work week.
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